Professional indemnity insurance for bookkeepers, and the scope question behind it

Professional indemnity insurance for bookkeepers turns on scope more than on size. A bookkeeper who records transactions faces one kind of claim; one who also prepares returns, advises on payroll or gives tax guidance faces another, and a policy written for the first does not necessarily answer for the second.

Declare what you actually do

Bookkeeping, payroll, VAT returns, management accounts, self assessment, company accounts, tax advice: each is an activity, and insurers rate them differently because the claims differ. A policy declared as bookkeeping that is used for tax advice is a misdescription, and the cheapest way to avoid it is to list everything at inception.

The claims that arise

A VAT return filed late or wrongly, producing a penalty. Payroll errors and the correction cost. Reconciliations that missed something the client relied on. Advice on a treatment that turned out to be wrong. The client's loss is the penalty, the interest or the cost of putting the position right, plus the cost of defending the allegation.

Supervisory requirements

Members of the bookkeeping and accounting bodies are generally required to hold professional indemnity as a condition of a practising licence, on terms the body sets, and bookkeepers are also within scope of anti money laundering supervision, which is a separate obligation with its own registration. Neither substitutes for the other.

Engagement letters, which do half the work

A written engagement letter setting out what is and is not included is the best defence against a claim that something outside the scope was missed. Insurers ask about them, and a practice that uses them consistently presents better and defends better than one that works on emails.

Questions people ask about professional indemnity insurance for bookkeepers

Do bookkeepers need professional indemnity?

Members of the bookkeeping and accounting bodies generally must hold it as a condition of a practising licence, and most clients expect it.

Does it cover tax advice?

Only if tax advice is a declared activity. A policy written for bookkeeping alone may not answer for it.

Is anti money laundering supervision the same thing?

No. It is a separate registration obligation for bookkeepers and does not substitute for insurance.

What is the best defence against a claim?

A written engagement letter setting out the scope, used consistently. Insurers ask about them and they decide many disputes.

Sources

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