Business office insurance, and the three things worth insuring

An office holds less obvious value than a workshop and more exposure than most people price. The desks and chairs are replaceable and cheap; the computers, the data on them and the ability to keep trading are neither. Office insurance is usually bought as a package, and the sections worth arguing about are the ones that answer for a week without a building and for a breach of what is inside it.

Contents, and what a lease leaves to you

The building is normally the landlord's to insure, with the premium recovered through the service charge, and the tenant insures contents, equipment and any improvements it paid for. Those improvements are the item most often missed: a fit out, partitioning, cabling and a kitchen belong to the tenant's sum insured even though they look like part of the building. Read the lease's insurance clause and insure to what it leaves you.

Equipment away from the office

Laptops, phones and portable equipment are used at home, on trains and at client sites, and standard contents cover is usually confined to the premises. Cover away from the premises, sometimes worldwide, is an extension with its own limit. Businesses that went hybrid and never revisited the policy are frequently insuring an office full of equipment that is mostly somewhere else.

Business interruption, on a realistic indemnity period

If a fire or a flood closes the office, the loss is the income while you cannot work and the cost of working from somewhere else. Business interruption answers for both, and the indemnity period is the figure to think about: finding, fitting out and moving into alternative space takes longer than people assume, and twelve months is often the shortest sensible answer.

Cyber, because the data is the asset

An office business holds client data, payment details and correspondence, and the realistic incidents are ransomware, an invoice redirection fraud and a mislaid laptop. Cyber cover pays for the response: forensics, restoration, notification, the regulator's questions and the trading interruption. The Information Commissioner's Office publishes what reasonable security looks like, and an insurer will ask about the basics before quoting.

Questions people ask about business office insurance

What does business office insurance cover?

Contents and equipment, tenant's improvements, equipment used away from the premises, business interruption for the income lost while the office cannot be used, and public and employers' liability. Cyber cover is usually optional and usually relevant.

Does the landlord insure the office building?

In most commercial leases yes, recovering the premium through the service charge, while the tenant insures contents, equipment and its own fit out. The lease's insurance clause says which, and it is worth reading before buying anything.

Are laptops covered away from the office?

Only with an away from premises or worldwide extension. Standard contents cover is usually confined to the building, which leaves a hybrid business insuring equipment that spends most of its time elsewhere.

Do I need cyber insurance for a small office?

If you hold client data, take payments or rely on email for instructions, the realistic incidents are ransomware and invoice fraud rather than anything exotic. Cyber cover pays for the response, which is the expensive part.

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